Terms and Conditions
Delivery Policy
Depending on the chosen plan, It takes 2-14 days to create a website for you. Custom websites (Platinum Plan) take up to 14 days. Your credit card will be charged the next business day for the first month of service, and a website delivered within 14 days. If you are transferring your own domain to our hosting, your assistance will be needed to gain access to the domain registrar.
If you are not satisfied with the look of your website, we will change it to your liking within the possibilities of our software. You have 14 days to request design changes.
If your plan includes in-person consultation, it will be scheduled at our mutual convenience after the website has been delivered.
Copyright Policy
All custom designs such as custom made logo, custom banners, and other design work are subject to copyright, owned by LiveOptical Consulting. Customers to enjoy the design and can use for business promotions, print, and digital advertising as long as they stay a customer of LiveOptical Consulting. Upon termination of the relationship, customers must stop using the provided logo and designs or negotiate licensing for a fee.
Limited Liability
To use our software, you must operate a physical optical store and have an official location. You must be a licensed distributor of the product lines offered at your webstore.
LiveOptical software license purchased at www.liveoptical.com can only be used in the capacity of selling eyeglasses products and accessories. Unrelated content is not allowed.
LiveOptical is not responsible for the domain names that are registered on behalf of your company and further disputes over a domain name between you and your business partners. Nor are we responsible for domain settings (nameservers and DNS) configuration if domains are not owned by LiveOptical.
LiveOptical does not take responsibility for the self-managed content published at your webstore, such as custom pages, prices, product description, blog articles and such.
LiveOptical reserves a right to remove any content from your website and shut down your website if an illegal content will be found by our staff or reported by government agencies.
LiveOptical does not take responsibility for any sales made on your website. We only provide software and software services. We don’t ship any products to your customers and don’t collect money for any sales.
LiveOptical does not take responsibility for lost sales due to errors on your website.
LiveOptical does not take responsibility for transaction fees incurred due to unfulfilled sales even if sale was made as a result of wrong information on your website that was supplied by LiveOptical.
LiveOptical does not take responsibility for your professional relationships with suppliers and payment providers. You are fully responsible for the information provided at your webstore, including brand logos, product descriptions, and presentation.
LiveOptical does not take responsibility for malicious attacks on your website and stolen data from your customers.