Careers
We are hiring for the following positions. Please e-mail your application to [email protected]
Technical Support Specialist
Qualifications
- Excellent verbal and written communication skills (written and verbal), other languages is a plus
- Hands on experience in HTML, HTML5, CSS, JavaScript
- Proficiency in MySQL and networking technologies
- Knowledge of cPanel, WHM technologies
- Bachelor degree in Computer Science or related field
- Ability to quickly learn new technologies
- Ability to work unconventional hours and handle stress
- Leadership personality
Job duties
- Manage customer onboarding
- Communicating with customers about the progress of the set up
- Provide an ongoing phone, chat and e-mail support
- Coordinate tasks among other employees and contribute to their tasks whenever needed
- Developing support documents and knowledge base articles
PHP Software Developer
Qualifications
- Experience in customer service and client communication
- Excellent communications skills (written and verbal), other languages is a plus
- Expert knowledge of PHP
- Expert knowledge of mySQL and Databases
- Expert knowledge of CSS, Javascript, HTML5
- Expert knowledge of Linux
- Expert knowledge with JSON/XML APIs
- Expert knowledge of AWS and Security Protocols
- Bachelor degree in Computer Science or related field
- Ability to quickly learn new technologies
- Ability to work unconventional hours and handle stress
- Leadership personality
Job duties
- Lead the development of LiveOptical SaaS platform
- Manage other software developers and team members via project management tools
- Participate in recruitment of other team members
- Communicate with company directors about setting up priorities for short and long term
- Coordinate tasks among other employees and contribute to their tasks whenever needed
- Developing support documents and knowledge base articles